CitNOW

Background

Praxis is a charity for migrants and refugees. Their direct services support people in London, and their training and campaign work has had both a national and international impact.

As the number of people that require their help continues to grow, they need to have a strong digital suite to support their team in the delivery of their vital services. This is why they reached out to ThinkShare.

The Challenge

The first stage of the project was clear, we needed to collate information from different systems into one easily accessible document management system. Every migration is different, so we worked closely with the team at CitNOW to design a bespoke migration plan that would work for them and their people.

The Solution

Following a successful data cleanse and migration, one of our expert consultants hosted a workshop to understand CitNOW’s requirements in greater detail and how the data needed to be structured to allow for easy navigation, searching, and knowledge retention. From there, a SharePoint Intranet was designed and built with their unique requirements, and need of strong governance in mind. It was then deployed, without issue, across the enterprise.

The Outcome

Since project completion, CitNOW has experienced a wide range of benefits across the business. The vital data they collate and collaborate on throughout their daily operations is all stored in one easy-to-access, and more importantly, secure platform. On the topic of collaboration, the team at CitNOW have adapted and successfully adopted their new tools. Utilising co-authoring instead of sharing files over email or sending different links and different versions over chat platforms.

With the latest capabilities at their fingertips, users are able to work together on projects, regardless of physical location. Helping the company overcome physical distance and achieve a sense of a single team, working towards the same goal.