Teams and SharePoint for a hybrid team
Praxis moved from a file server to Teams and SharePoint, with a Team per business function, simpler permissions, co-authoring and versioning.
Microsoft 365 managed service
Microsoft 365, looked after month to month.
We monitor, update and support your Microsoft 365 environment across Teams, SharePoint, Exchange and OneDrive, and review it with you regularly against where the business is heading. Your team gets on with its work and we deal with the patching, feature rollouts and questions.
Managed services
Other services we manage.
A lot of our managed service clients combine Microsoft 365 with one or more of these. The same team looks after all of it, so you have one point of contact.
Intranet managed service
Content management, technical support and improvements for your intranet once it is live.
Power Platform managed service
Support, updates and governance for your Power Apps, Power Automate flows and Power BI reports.
Dynamics managed service
Ongoing management of Dynamics 365 so it stays in line with your processes.
SharePoint governance
Roles, provisioning rules and content lifecycle for SharePoint, set up once and kept current.
Health checks
A one-off review of your tenant with findings and fixes in priority order.
Copilot readiness
Permissions and content checked before Copilot goes live, starting with a 2 hour workshop.
4 workloads
covered: Teams, SharePoint, Exchange and OneDrive
20+ years
of SharePoint and Microsoft experience
1 working day
to respond to your enquiry
How we work
How the service works.
01
Onboard
We talk to stakeholders across the business about how they use Microsoft 365 today and the problems they have, and write up what we find.
02
Monitor
Proactive patching, feature rollouts and performance checks keep the environment secure and up to date.
03
Support
Responsive helpdesk support for your people, plus training to help them get more out of the tools.
04
Review
Regular reviews that line Microsoft 365 up with your objectives and growth plans, with recommendations you can act on.
05
Improve
We train internal product champions who can troubleshoot day-to-day issues, and keep improving the setup with you.
Client feedback
What it is like to work with us.
“Their approach to understanding our organisation, values, goals and challenges, helped them deliver on our brief with excellent communications and support throughout.”
“ThinkShare were a delight to work with and supported us every step of the way with great client service and strong technical expertise.”
Case studies
Case studies we have delivered.
Read the Praxis case study
Modern SharePoint, kept governed
Shelter moved to modern SharePoint with retention labels and policies keeping content under control.
FAQ
Frequently asked questions.
What does a Microsoft 365 managed service include?
Ongoing support, monitoring and improvement of your Microsoft 365 environment, typically covering SharePoint administration, Teams governance, security configuration, licence management, user support and proactive health checks.
Why use a managed service instead of in-house IT?
It gives you certified consultants across SharePoint, Teams, Power Platform and security without hiring several specialists, and it frees your own IT team for other work.
How much does it cost?
It depends on the size of your environment and the level of support you need. Plans start from a set number of support hours per month and go up to fully managed arrangements, and we give you a tailored quote.
Do you train our own staff?
Yes. We train internal product champions so your people can troubleshoot everyday issues themselves.
Talk to our managed service team.
Tell us what you are working on and we will come back to you within one working day to arrange a call.