Dynamics managed service
Your Dynamics 365 environment, looked after.
We monitor, patch and update your Dynamics 365 environment, give your people a helpdesk to call and review the system with you regularly so it keeps pace with the business. From Marketing to Operations, we look after the detail so your teams can get on with their work.
What the service covers
Monitoring, support and regular reviews.
The managed service combines three things: keeping the environment secure and current, helping your users, and planning what to change next. We also run managed services for the rest of your Microsoft platform if you want one team for all of it.
Monitoring and updates
Proactive patching, feature rollouts and performance checks, planned around your working calendar.
User support
A helpdesk for your teams, plus training that helps people get more from the system.
Development
Changes and new features when a review shows the system needs to do more.
Power Platform managed service
Support, governance and improvements for the apps and flows that run alongside Dynamics 365.
Microsoft 365 managed service
Monitoring and guidance for your wider Microsoft 365 tenant.
Intranet managed service
Content, technical support and improvements for your intranet.
from Microsoft each year, planned and tested for you
of Microsoft experience in the team
to come back to you after you get in touch
How we work
How the managed service works.
Onboard
Monitor
Support
Review
Improve
FAQ
Frequently asked questions.
What is the difference between support and a managed service?
Support deals with issues and changes when you raise them. The managed service adds proactive monitoring, patching and regular reviews, so we are looking after the environment rather than waiting to be called.
Which parts of Dynamics 365 do you manage?
All of the environment, from Marketing and Sales to Customer Service and Operations, including the customisations and integrations built on it.
Can you manage Power Platform and Microsoft 365 as well?
Yes. We run managed services for Power Platform, Microsoft 365 and intranets, so one team can look after all of it.
Do you train our users?
Yes. Training is part of the service, aimed at helping people use more of the system and relying less on IT.
Talk to us about the Dynamics managed service.
Tell us what you are working on and we will come back to you within one working day to arrange a call.