Defect reporting across 33 ships
A defect management app for CalMac built with Power Apps, Power Automate, SharePoint lists and Power BI, used by 1,700 employees across 33 ships, with instant notifications and an auditable trail for every defect.
Power Platform managed service
Your apps, flows and reports looked after.
Our managed service covers support, process optimisation and governance for your Power Platform solutions, working as an extension of your team. We keep apps, automations and dashboards running and change them as your business changes.
What we do
Managed services across your Microsoft platform.
We monitor your solutions, tune performance, help your users and keep an eye on compliance, so problems get picked up before they turn into outages.
Power Platform support
Troubleshooting, updates and feature changes for your solutions.
Process automation
Reviews of your automations to cut out more manual work.
Governance
Frameworks and security controls to keep data protected.
Dynamics managed service
Proactive management of your Dynamics 365 CRM and ERP.
Microsoft 365 managed service
Monitoring and guidance for your wider Microsoft 365 environment.
Intranet managed service
Content management, technical support and enhancements for your intranet.
3 areas
support, process optimisation and governance in one service
20+ years
of Microsoft experience behind the business, from our founder
1 working day
to respond to your enquiry
How we work
How the service works.
01
Onboard
We review your apps, flows and reports, how they were built and where the risks are.
02
Monitor
Proactive monitoring and performance tuning so issues are picked up early.
03
Fix
Troubleshooting, updates and fixes handled by people who know your solutions.
04
Improve
Refinements to automations and new features as your processes change.
05
Enable
Training for your internal product champions so they can handle day to day issues themselves.
Client feedback
What it is like to work with us.
“We now have instant access to any new defects, greatly increasing our ability to react and deal with defects.”
“Their approach to understanding our organisation, values, goals and challenges, helped them deliver on our brief with excellent communications and support throughout.”
Case studies
Case studies we have delivered.
Read the CalMac case study
FAQ
Frequently asked questions.
What does the managed service cover?
Support for troubleshooting, updates and enhancements, process optimisation to refine your automations, and governance to keep data protected and compliant.
Do you work with our IT team?
Yes. We work as an extension of your team, and we can train internal staff as product champions who troubleshoot issues themselves.
Can you take on solutions we built ourselves?
Yes. We start with a review of how the solutions were built and where the risks are, then bring them into the service.
Do you offer managed services beyond Power Platform?
Yes. We also run managed services for Dynamics 365, Microsoft 365 and intranets.
Talk to our managed service team.
Tell us what you are working on and we will come back to you within one working day to arrange a call.