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Intranet strategy

A clear plan before anyone builds a page.

We help you define what your intranet is for, who it serves, how it is structured and how it will be governed, whether you are starting from scratch or rethinking what you have. The strategy works across SharePoint, Involv and Omnia, so the platform follows the plan rather than the other way round.

What we do

Strategy that leads straight into delivery.

A strategy covers needs analysis, site architecture, document management and how the intranet connects to the Microsoft 365 tools you already use. Once it is agreed, these are the services that usually follow.

Intranet review

An independent look at your current intranet, which is often the first input to a new strategy.

Intranet review

SharePoint intranets

Design, build and launch the intranet your strategy describes in SharePoint.

SharePoint intranets

Document management

Structured libraries, metadata and approval workflows so documents are easy to find and keep secure.

Document management

SharePoint governance

Ownership, permissions and review dates agreed up front so the intranet stays in good shape.

SharePoint governance

Global intranets

Architecture for organisations with regional sites and teams in several countries.

Global intranets

Intranet migration

If the strategy means moving platform, we plan and run the migration.

Intranet migration

3 platforms

covered by our strategy work: SharePoint, Involv and Omnia

8 to 12 weeks

a typical build timeframe for a SharePoint intranet once the strategy is agreed

20+ years

of SharePoint and intranet experience

How we work

How an intranet strategy project runs.

01

Discovery

Workshops, interviews and surveys with stakeholders and end users, plus mapping how people move through the intranet and a content audit, to define pain points and success criteria.
02

Design

A strategic blueprint covering site architecture, manager-only and departmental areas, governance, content strategy and integrations, with wireframes and prototypes of the future state.
03

Build

Once the strategy is approved we build out the structure, configure permissions and document libraries, and integrate tools such as Teams, OneDrive and Power Automate.
04

Train

Training for your site owners and editors, alongside change management and communication planning for the wider organisation.
05

Go live

We support the launch and stay available afterwards to refine the intranet as your organisation grows.

Client feedback

What it is like to work with us.

“Their approach to understanding our organisation, values, goals and challenges, helped them deliver on our brief with excellent communications and support throughout.”

Sheila HanneyHead of Staff Development, Policy and Practice, Key and Community Lifestyles

“ThinkShare were a delight to work with and supported us every step of the way with great client service and strong technical expertise.”

Grace TimperleyInternal Communications & Engagement Specialist, Shelter

Case studies

Case studies we have delivered.

One intranet after a merger

An intranet for a European renewable energy producer formed by a merger, planned around remote workers with mobile access, a Workday vacancies feed and a launch event.

Read the Nadara case study

Planned to be easy to maintain

Cobalt Connect was designed to be easy for Cobalt Housing to maintain, and 85% of colleagues visited it in its first week.

Read the Cobalt Housing case study

FAQ

Frequently asked questions.

What does an intranet strategy include?

A needs analysis based on stakeholder and user input, a site architecture, recommendations for document management and integrations with Microsoft 365, a governance model and a roadmap for delivery.

Do we need to choose a platform first?

No. The strategy comes first and we recommend SharePoint, Involv or Omnia based on what it shows you need.

Can the strategy cover restricted areas and regional sites?

Yes. For complex organisations we design multi-site architectures with manager-only areas, departmental or regional sites and project or campaign hubs.

Can you build the intranet after the strategy?

Yes. Once the strategy is approved we can move straight into the build, training and launch, and support the intranet afterwards.

Talk to us about your intranet strategy.

Tell us what you are working on and we will come back to you within one working day to arrange a call.