Skip to content

Case study · Nonprofit/Charity

Cobalt

Cobalt Housing came to us looking for a SharePoint intranet which was easy to maintain and could share a wide range of content. Their users wanted a full homepage with plenty of...

Cobalt Housing staff at a customer event
Industry
Nonprofit/Charity
Challenge
Cobalt Housing came to us looking for a SharePoint intranet which was easy to maintain and could share a wide range of content. Their users wanted a full homepage with plenty of useful content to help them with their flow of working.
Products and services
SharePoint, Intranet
85%

Colleagues Access Site in First Week

11.31 Mins

Avg time on site

2,898

Views

176

Unique Visitors

The Challenge

They came to us looking for a SharePoint intranet which was easy to maintain and could share a wide range of content. Their users wanted a full homepage with plenty of useful content to help them with their flow of working.

The Process

They selected us due to our experience delivering intranet projects with multiple clients across a range of sectors. We ran multiple discovery workshops with Cobalt Housing and key stakeholders understanding their needs and requirements from their new intranet.

In the design phase we created wireframes and then designs which reflected the conversations we had had with users during the Discovery Phase. We also worked with our project team to ensure it was a solution employees would be able to use every day. For this client it was important the homepage was busy with lots of useful elements.

Within the build phase we created the site as per the signed off designs and navigation.

The Outcome

Finally we trained content owners on how to manage and maintain the intranet so that they could keep it up to date beyond go live. The intranet then went live to colleagues and the feedback has been hugely positive from all colleagues.

 

"...Alongside being engaging and friendly advisors for the project, they were sure to keep us accountable, helping maintain the timeline of the project and kept us hitting key milestones. 


Now, with Cobalt Connect's launch, we've received some incredible stats, with 93% of colleagues accessing the site across the first week, and colleagues have shared their praise for the design, structure, and capability of the Intranet.  A massive thank you goes from us to Thinkshare for everything they've done to make this project a success!

- Craig Milligan ~ Digital Project Manager

Stats following Go Live week 1:

  • 85% of colleagues access the site in the first week.
  • Average time on the site was currently 11.31 mins - a strong indicator colleagues are reading and exploring.
  • 2,898 views have been recorded across the site.
  • 176 unique visitors.

 

“Working with Thinkshare on the creation and implementation of Cobalt Connect can only be described as a dream. Having never had an intranet prior to Cobalt Connect, Mhairi, Lucy and the team guided us exceptionally through the process, ensuring all of our questions were answered and our visions for Cobalt's first ever intranet were realised...”

Craig MilliganDigital Project Manager

Talk to us about a project like this.

Tell us what you are working on and we will come back to you within one working day to arrange a call.