Microsoft Copilot Agents
Meet the expectation for 24/7 customer support with chatbots built to grow with your business.
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Omnichannel Support
Reach customers where and when they need you by embedding chatbots in their preferred channels.
Low Code Interface
Use the user-friendly designer to create scalable chatbots without writing a single line of code.
Powerful Integrations
Combine with other Microsoft products like Dynamics 365 and Power Automate for accurate and relevant responses.
Azure Machine Learning
AI-powered chatbots continuously learn and adapt their responses to deliver better customer service over time.
Deliver exceptional customer service around the clock.
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Customer satisfaction
Alleviate the demand on your service team and accommodate a higher volume of requests by deploying highly adaptable, AI-powered chatbots. Experience faster response times and reduce case backlog by 80%.
Use Copilot Virtual Agents to resolve common queries and provide instant assistance. This also frees up your employees time to tackle more complicated interactions. Embed bots on your website, social media, Microsoft Teams and other Power Apps you have built for your business.
Microsoft’s low code approach to development enables your customer service professionals to build chatbots that meet their needs. By reducing reliance on external developers, they can use their subject knowledge and understanding of their role to address unique pain points.
Everyone can get involved in bot creation without extensive coding or AI expertise. Contact us to learn more about Virtual Agents’ capabilities and its most exciting features.
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Start Creating Intelligent Chatbots
ThinkShare’s experts know this platform inside and out and can provide a full range of tailored services based on your needs. Get in touch with one of our experts to discover how Power Platform can help you scale and innovate your business.
Copilot Virtual Agents integrate with your existing systems and data to access customer information, perform actions and provide personalised answers.
Our Power Platform team can support you through the entire development cycle – from helping you plan, design and deploy bots, to giving your people the tools and knowledge they need to start building their own solutions with confidence.
Andy is our Founder of ThinkShare, he started the business to deliver innovative Microsoft projects to digitally transform their organisations. Andy has worked with Microsoft products for over 20 years, delivering projects for a wide range of clients and can help identify areas where your business can evolve and grow. Book a call with Andy to begin your digital transformation journey.