Defect tracking app
Our Defect Tracking App, built on Power Platform, replaces manual logs and email chains with one secure place to report, assign and close faults. We tailor it to your assets, terminology and escalation rules, and it is based on the approach we used for CalMac.
using the defect app we built for CalMac
CalMac employees with access to defect reporting
of Microsoft experience behind the business, from our founder
The problem
Manual logs, spreadsheets and email chains mean nobody has the full picture of what is open.
Defects wait in inboxes until someone notices, so the engineer who needs to act hears about it late.
Without one record it is difficult to show auditors when a fault was found, who fixed it and how.
What it does
The Defect Tracking App runs on Power Platform, and we tailor it to your assets, terminology and escalation rules.
Report
Forms capture location, severity and asset details, so every report arrives complete and ready to act on.
Assign
Escalation rules you set decide who is notified and who owns the fix, and every change of status is recorded.
Analyse
Power BI shows open issues, resolution times and repeat faults, and managers can filter by location, category or status.
How we work
Built on Microsoft 365
The product sits inside your own tenant, so your data, permissions and security settings stay where they are.
Defect data sits in your own environment, chosen to suit your requirements.
Operational teams, auditors and leadership work from the same defect data.
The app uses Power Apps, Power Automate and Power BI in your tenant.
We configure it around your operational structure, terminology and escalation rules.
Case studies
Crews across CalMac's 33 ships report defects in an app built on Power Apps, Power Automate, SharePoint lists and Power BI, with instant notifications, an auditable defect trail and trend analysis to support predictive maintenance.
Client feedback
“We now have instant access to any new defects, greatly increasing our ability to react and deal with defects.”
“Their approach to understanding our organisation, values, goals and challenges, helped them deliver on our brief with excellent communications and support throughout.”
Related services
Users log defects from mobile or desktop using forms that capture location, severity and asset details. The data sits in SharePoint or Dataverse and Power BI shows open issues, resolution times and recurring faults, so teams can act before the same fault comes back.
Routine inspections that feed straight into defect reporting.
Daily, weekly or ad hoc checks with issues flagged and escalated.
Dashboards for open defects, resolution times and trends.
The low code platform the Defect Tracking App is built on.
Replace an older fault reporting system with something your crews will use.
Changes, fixes and new features once the app is live.
FAQ
In SharePoint or Dataverse, depending on your environment and requirements, which gives operational teams, auditors and leadership one source for defect data.
Yes. Defects can be logged from mobile or desktop, so crews and technicians can report faults where they find them.
Yes. Every defect keeps an audit trail, and managers can filter by location, category or status for compliance reporting.
Yes. We tailor each deployment to your operational structure, terminology and escalation rules.
Tell us what you are working on and we will come back to you within one working day to arrange a call.