Power Platform for 33 ships
A defect management app for CalMac built with Power Apps, Power Automate, SharePoint lists and Power BI, giving 1,700 employees instant notifications and an auditable defect trail.
Microsoft Copilot Studio
Agents built in Copilot Studio for your processes.
We use Copilot Studio to build agents that automate processes, fill in templates, answer from your business data and publish to your website and other channels. Connectors, plugins and Power Automate flows tailor them to your tasks, and a central admin centre controls who can build them and what data they touch.
2 to 4 weeks
for a simple Power Automate flow behind an agent
8 to 16 weeks
for a complex application build
2 hours
for our Copilot readiness workshop
The problem
Why AI is hard to put to work.
- 1
Generic answers
An assistant that does not know your business cannot answer your people properly.
- 2
Processes still manual
Templates and routine tasks are still filled in by hand.
- 3
No control over who builds what
Without governance, agents appear with no oversight of the data they touch.
What it does
Agents built for your processes.
We use Copilot Studio to build agents tailored to your tasks, data and channels.
Build
Agents that automate real work.
Agents fill in templates, work alongside teams and automate processes using connectors, plugins and Power Automate flows.
- Graph and Power Platform connectors
- Plugins for your systems
- Power Automate behind each agent
Ground
Answers from your own data.
Agents draw on knowledge from across your tenant and Azure AI Foundry search indexes.
- Knowledge from your tenant
- Azure AI Foundry indexes
- Tested with your team
Govern
Control who builds and what they reach.
A central admin centre controls who can create agents, measures their impact and protects sensitive data.
- Central admin centre
- Impact measured
- Sensitive data protected
How we work
How a Copilot Studio project runs.
01
Discovery
We work through your processes and challenges to find the tasks an agent could take on and the data it needs.
02
Design
The agent design, the extensibility options such as Graph connectors, Power Platform connectors or plugins, and the governance setup.
03
Build
We build the agents in Copilot Studio and Microsoft 365, connect them to your data and flows, and test them with your team.
04
Train
Training so your people can manage the agents and build their own within the governance rules.
05
Go live
We deploy to Teams, the web or your other channels, measure the impact and refine the agents.
Built on Microsoft 365
Runs in the Microsoft 365 you already have.
The product sits inside your own tenant, so your data, permissions and security settings stay where they are.
Runs in Microsoft 365
Agents are built in Copilot Studio and Microsoft 365.
Deploy where people work
Teams, the web or your other channels.
Governance first
Rules for who builds agents and what data they use.
Training included
So your people can manage agents and build their own.
Case studies
Case studies we have delivered.
Read the CalMac case study
Related services
Copilot Studio and the services around it.
Agents need a plan, governance and someone to support them. These services cover each of those.
Copilot agents
Agents for customer and staff queries across your channels.
Custom agent development
Bespoke agents trained on your data for more complex processes.
Copilot readiness
Insight into your organisation and a roadmap that matches your goals.
Power Platform strategy
A roadmap for Power Platform, including where agents fit.
Data governance
Policies and controls for secure, compliant use of Power Platform and agents.
Power Platform support
Development, maintenance and troubleshooting once your agents are live.
FAQ
Frequently asked questions.
What can we build with Copilot Studio?
Agents that automate processes, work alongside individuals and teams, create and fill in templates and publish to channels from websites to social media.
Can agents use our own business data?
Yes. Agents can draw on knowledge from across your tenant and Azure AI Foundry search indexes.
How do we control agent creation?
A central admin centre controls who can create agents, measures their impact and protects sensitive data.
Can you help if we are struggling to integrate AI?
Yes. We build an understanding of your challenges and form a project plan to integrate Copilot into your systems, in line with your goals and budget.
Talk to our Copilot Studio team.
Tell us what you are working on and we will come back to you within one working day to arrange a call.