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AI and data services

Copilot, custom AI and data, built on Microsoft.

We help you work out where AI will earn its keep, get your Microsoft 365 data ready for Copilot, and build custom agents and reporting on Azure and Copilot Studio. Governance comes first, so AI only sees what it should.

What we do

AI and data services.

Copilot only gives good answers if the content underneath it is in order, so our AI work usually starts with permissions and data before anything is switched on.

Microsoft 365 Copilot

Getting Copilot to give good answers rather than confident wrong ones, from readiness through to rollout and adoption.

Microsoft 365 Copilot

AI strategy and consulting

A readiness assessment, the use cases worth paying for and a prioritised roadmap for Copilot and Azure AI.

AI strategy and consulting

Custom AI solutions

Agents and AI solutions built against your own data in Copilot Studio and Azure AI Foundry, rather than buying another product.

Custom AI solutions

AI governance and security

The permissions, sensitivity labels and policies that need to be in place before AI can see your content.

AI governance and security

AI data analysis and insights

Information from different systems brought into one source of truth, with Power BI reporting on top.

AI data analysis and insights

AI enabled customer service

AI added to the customer service tools you already use, so answers stay consistent and on brand.

AI enabled customer service

2 hours

for our Copilot readiness workshop, where most AI projects with us start

33 ships

feeding defect data into the Power BI dashboards we built for CalMac

20+ years

working with SharePoint and Microsoft 365, where your AI gets its source content

How we work

How an AI project runs.

01

Discovery

A readiness workshop and a review of your Microsoft 365 data, permissions and governance, written up with the use cases worth pursuing.
02

Design

We design the solution, the data it can use and the controls around it, and agree each part with you before anything is built.
03

Build

We configure Copilot or build the agent or report in your tenant, test it against real questions and you review the results before sign-off.
04

Train

Workshops and learning paths so people know what to ask, what to check and where the answers come from.
05

Go live

We roll it out, watch how it is used through the first few weeks and hand over, with ongoing AI support if you want it.

Case studies

Data work we have delivered.

Fleet data in one place

Defect data from 33 ships brought together in Power BI, so managers can see new defects straight away and spot recurring faults for planned maintenance.

Read the CalMac case study

FAQ

Frequently asked questions.

What does ThinkShare's AI and data service include?

AI readiness assessments, finding the use cases worth paying for, Copilot and Azure AI roadmaps, governance, custom agents, data reporting and support once it is live.

How do you prepare an organisation for Microsoft 365 Copilot?

We run a readiness workshop, audit your Microsoft 365 data and permissions, find the scenarios where Copilot will earn its licence fee and give you a prioritised adoption roadmap.

Can you build AI on our own data?

Yes. We build agents in Copilot Studio and solutions in Azure AI Foundry that work against your own content and systems, with the permissions and controls set up first.

Do you support AI after it goes live?

Yes, through retained AI advisory, further implementation work and managed AI support.

Talk to our AI team.

Tell us what you are working on and we will come back to you within one working day to arrange a call.