Shelter

Background

Shelter are a national homelessness charity. They help millions of people every year struggling with bad housing or homelessness through advice, support and legal services.

The Challenge

They had a 2016 SharePoint Intranet which was out of date and in need of modernisation. They also needed Retention Labels and Policies to ensure content remained up to date and maintained with old information reviewed or archived.

The Process

They selected us due to our Design-Led Approach to SharePoint intranets, allowing us to create an inspiring, branded intranet while sticking to the Out of the Box webparts and functionalities. We ran multiple discovery workshops with Shelter and key stakeholders understanding their needs and requirements from their new intranet.
In the design phase we created wireframes and then designs which reflected the conversations we had had with users during the Discovery Phase. We also worked with brand to ensure the intranet truly reflected the guidelines and was something the organisation could be proud of. 
Within the build phase we created the site as per the signed off designs and navigation and also created the relevant retention labels and policies on their documents. 

The Outcome

Finally we trained content owners on how to manage and maintain the intranet so that they could keep it up to date beyond go live. The intranet then went live to colleagues and the feedback has been hugely positive from all colleagues.