Microsoft Dynamics 365

Intelligent cloud-first CRM and ERP business applications.

Make an unmissable choice with a diverse range of applications.

Individual sitting at a desk using a computer

Data Driven

Enhance your Sales and Marketing teams by allowing AI and real-time insights to understand your customers, personalise user journeys and close more deals.

Enhanced Insights

Foster more lasting customer connections, personalise service experiences, and improve client touchpoints whilst improving team processes and productivity.

Modernise

Enhance operations and improve productivity to gain a competitive edge with the abilities of a compliant ERP system.

Scalability

Improve performance by connecting individuals, processes and data across your business and ready your business for growth.

The applications have been well received by the crew, which they have found easy to use and this allows them to provide up-to-date reports to the appropriate Technical Manager or Superintendent.

CalMac

It's given us peace of mind that our Power Apps are running smoothly and we've been able to develop our solutions further with their expertise.

G&O Springs

The applications have been well received by the crew, which they have found easy to use and this allows them to provide up-to-date reports to the appropriate Technical Manager or Superintendent.

CalMac

It's given us peace of mind that our Power Apps are running smoothly and we've been able to develop our solutions further with their expertise.

G&O Springs

Why Microsoft Dynamics 365

Dynamics is a powerful suite of ERP and CRM applications to help you better manage every day aspects of your business from sales to supply chain operations. Use them individually or together to connect your teams, processes and data for improved efficiencies and insights, even enhance it's capabilities by integrating AI.

Create solutions personalised and scaled to your business’ needs, and fully automate time-consuming workflows. Your Sales team will benefit from having more time to focus on building lasting customer relationships and closing deals.

Stay ahead of competitors by taking advantage of the most intelligent and up-to-date audience insights. Use the analytic tools to make data-backed decisions for effective strategic planning and high quality leads.

Customer Service provides unparalleled function for customer engagement and support case management. With intelligent request routing and automated workflows, you can delight your customers and build trust and loyalty.

Enjoy collaborative knowledge base portals, virtual chatbot agents and both historic and predictive data analysis to anticipate customer needs.

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Project Operations is Microsoft’s suite of cloud business apps that streamline business processes and provide rich data insights. Use it to shape your business strategy and improve decision-making at all levels.

All Dynamics’ apps are built in the same Dataverse database, providing a comprehensive overview of your entire business. It aligns sales, resourcing, finance, and project management teams within a single application.

Production order

Build a Power App from Dynamics Data

Copilot

A guide to Digital Transformation

Customer Insight

Dynamics 365 – Building a Business Case

Accelerate business growth.

If you are still running legacy ERP applications, our experts can provide advice and recommendations every step of the way as you seamlessly switch to Dynamics 365. We will work with you to form an in-depth understanding of your specific business challenges before formulating a detailed project plan to construct an effective CRM and ERP environment, fully aligned with your goals and budget.

Dynamics Support

We can provide ongoing technical and user assistance to ensure your CRM remains functional, secure and user-friendly.

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Copilot Readiness Assessment

We can provide insight into your company, creating a roadmap that aligns with your goals, and organisational readiness.

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Dynamics Development

Whether you're streamlining operations, enhancing customer engagement, or integrating legacy systems, we deliver tailored solutions that drive efficiency, insight, and growth.

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Dynamics 4

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