Microsoft Dynamics 365 Copilot
70% of Copilot users said they were more productive, and 68% said it improved the quality of their work.
(Microsoft Work Trend Index Special Report)
/AI%20and%20Data%20(8).jpg?width=900&height=600&name=AI%20and%20Data%20(8).jpg "Woman sitting at a computer")
Discovery
We listen to your challenges and understand what issues users are facing.
Design
Get an idea what the end product will look like and how it will perform for your business.
Build
We then move to the creation of the new solution, reflecting comments made throughout the process.
Launch
This is the best part of the process as we then get to release the new solution to your users.
The future of work is here. Dynamics 365 Copilot will revolutionise your business.
/Placeholders%20(CP)/AI%20%26%20Data%20Services%20(16).jpg?width=900&height=600&name=AI%20%26%20Data%20Services%20(16).jpg "Glasgow SEC Armadillo building entrance")
Transform Customer Experience
Copilot Virtual Agents continuously learn from every interaction and analyse customer sentiment. Queries are routed to live agents with the right availability, skillset and knowledge to best resolve the issue. If an issue is too advanced, create a swarm of experts across departments to work together to solve the problem.
Increase Data-Driven Sales
Embedded directly into applications such as Word, Excel, PowerPoint, and more, Microsoft 365 Copilot brings a new dimension to your workflow. It’s an integrated companion that streamlines your tasks right from within your Microsoft apps. Copilot is there to support you within the apps you use daily.
Within the realm of Microsoft Teams, Copilot takes your interactions to the next level. M365 Chat, an integral part of Copilot, empowers your Teams experience by summarising meetings, tracking discussion points, and providing seamless access to data across the entire Microsoft 365 ecosystem. It’s not just about communication; it’s about making work more efficient and every collaboration more effective.
/Placeholders%20(CP)/AI%20%26%20Data%20Services%20(15).jpg?width=900&height=600&name=AI%20%26%20Data%20Services%20(15).jpg "Glasgow squinty bridge with clyde river running underneath")
/Placeholders%20(CP)/AI%20%26%20Data%20Services%20(27).jpg?width=900&height=600&name=AI%20%26%20Data%20Services%20(27).jpg "People make glasgow sign")
Empower Marketing
Crafted with precision using Copilot Studio, Custom Copilots are designed for specific tasks, ensuring seamless integration across the Microsoft 365 ecosystem. These bespoke Copilots adapt to your unique requirements, offering extended capabilities through external Plugins and the Power Platform, giving you the flexibility to evolve and enhance your workflow as needed.
Whether your requirements involve a custom solution for data analysis, project management, or any other specialised task, Custom Copilots empower your organisation to streamline processes, boost productivity, and meet your specific objectives. With the ability to deploy them to teams and make them available on the web, Custom Copilots provide a versatile AI to transform the way you work within the Microsoft 365 environment.
Are you ready to harness the potential Copilot can offer?
Prepare your business for AI and start improving the way your organisation performs. With our two Hour Readiness Workshop we will detail what you need to do to be in the best position for a Copilot rollout.
Within this session we will cover:
- Data and Security Assessment: Ensuring your data architecture and security protocols are AI.
- Employee Engagement Evaluation: Gauging your team’s readiness for a smooth transition to AI functionalities.
- Adoption and Change Management Strategies: Crafting a roadmap for seamless integration and adoption.
- Cost Analysis: Providing a detailed breakdown of licensing costs and helping you understand the ROI implications.
- Extracting ROI: Aligning AI capabilities with your specific business goals and operational needs thus maximising ROI.
If you are ready to discuss utilising AI and Copilot for your organisation, discuss your needs with our consultants today and start your AI journey.
Andy is our Founder of ThinkShare, he started the business to deliver innovative Microsoft projects to digitally transform their organisations. Andy has worked with Microsoft products for over 20 years, delivering projects for a wide range of clients and can help identify areas where your business can evolve and grow. Book a call with Andy to begin your digital transformation journey.