Skip to content
Contact Us

Microsoft Dynamics 365 Support

Manage your business with efficiency in mind

ROI twice as high as the industry average.

Individual sitting at a desk using a computer

Dynamics Support

Dynamics 365 is a valuable resource to all businesses that rely on it, whether its Customer Journeys Insights or Business Central. To get the most out of your subscription, we offer a supports service, which gives you access to our technical team for functional and online support, alongside gaining strategic guidance and best practice. So you can focus on your projects, knowing your solutions are secure and up-to-date.

Technical Support

Hands on support for troubleshooting, updates and enhancements. Our team will work closely with your IT team to resolve issues quickly and ensure your CRM remains secure, stable and up-to-date.

Strategic Guidance

We offer regular reviews, planning sessions to help you align your CRM and ERP with your business needs. Whether its launching a new feature, automating workflows or improving user adoption, we'll guide you every step of the way.

Functional Support

Hands on support for utilising functionalities within Dynamics 365. We will work closely with your teams to improve their understanding of how to use Dynamics and it's functions to achieve their goals..

Online Support

We can provide online support and resources to help you fix your issue quickly, with expert advice and best practice.

Our Process

At ThinkShare we have over 20 years of experience in designing and building Microsoft Solutions that have surpassed the needs and expectations of our clients across multiple sectors. During that time, we have created a tried and tested process that ensures success.

Discovery

We begin with discovery workshops to understand your organisational structure, regional needs, and preferences. This helps us define the right architecture and strategy for your solution.

Design

Design concepts are created to reflect your brand and accommodate departmental layouts.

Build

Our team builds your solution, integrating features like departmental tagging, automation, and governance. Weekly check-ins ensure alignment with your goals.

Once build is completed your users will be trained on how to use your new solution to its full potential.

 

Go Live

We coordinate with your IT and other relevant teams to ensure a smooth launch. Training and change management support are provided to help users adopt the new platform confidently.

Business Central

Production order

Contact Centre

Copilot

Customer Insight

Customer Insight

Testimonial example 2 - Power apps
CalMac Logo

The applications have been well received by the crew, which they have found easy to use and this allows them to provide up-to-date reports to the appropriate Technical Manager or Superintendent.

CalMac
G&O Testimonial image
G&O Springs Logo

It's given us peace of mind that our Power Apps are running smoothly and we've been able to develop our solutions further with their expertise.

G&O Springs
Testimonial example 2 - Power apps
CalMac Logo

The applications have been well received by the crew, which they have found easy to use and this allows them to provide up-to-date reports to the appropriate Technical Manager or Superintendent.

CalMac
G&O Testimonial image
G&O Springs Logo

It's given us peace of mind that our Power Apps are running smoothly and we've been able to develop our solutions further with their expertise.

G&O Springs

Contact Us

Our certified Dynamics consultants recognise this and can offer guidance and recommendations to construct an effective CRM and ERP environment fully aligned with your goals and budget. We will work with you to form an in-depth understanding of your specific business challenges before formulating a detailed project plan.

Pricing 

We've structured our pricing to be transparent, scalable and aligned the features and support levels that matter most. Whether you've got a small team looking to streamline processes, or a larger organisation aiming for full Dynamics support, our approach ensures you only pay for what you need - when you need it.

Up to 100 users

£12,500

  • Lorem ipsum dolor sit amet, consectetur
  • Lorem ipsum dolor sit amet, consectetur
  • Lorem ipsum dolor sit amet, consectetur

Up to 500 users

£17,500

  • Lorem ipsum dolor sit amet, consectetur
  • Lorem ipsum dolor sit amet, consectetur
  • Lorem ipsum dolor sit amet, consectetur

Over 500 users

Request a quote

  • Lorem ipsum dolor sit amet, consectetur
  • Lorem ipsum dolor sit amet, consectetur
  • Lorem ipsum dolor sit amet, consectetur
Dynamics Support image

Dynamics Support

We can provide ongoing technical and user assistance to ensure your CRM remains functional, secure and user-friendly.

Learn more
Copilot Readiness Assessment image

Copilot Readiness Assessment

We can provide insight into your company, creating a roadmap that aligns with your goals, and organisational readiness.

Learn more
Dynamics Development image

Dynamics Development

Whether you're streamlining operations, enhancing customer engagement, or integrating legacy systems, we deliver tailored solutions that drive efficiency, insight, and growth.

Learn more