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The Intranet Governance Plan.

The governance plan we put in place on our SharePoint and Omnia intranet projects, written up as a guide you can use as a template. It sets out who owns each part of the intranet, how often content gets reviewed, where new content should live and which KPIs to track, with a roles table and a 90 day plan for putting it in place.

Download the Intranet Governance Plan.

A 17-page guide to the governance plan we put in place on our intranet projects, with diagrams and checklists you can use as a template.

  • Who owns each part of the intranet
  • How often content is reviewed
  • Where new content should live
  • The KPIs worth tracking

Questions about the guide.

What is an intranet governance plan?

It sets out who is responsible for each part of the intranet, how content gets published and reviewed, and how you measure whether the intranet is working. Without one, content goes out of date after launch and nobody is sure who should fix it.

What does the guide cover?

  • roles and responsibilities, with a table of who owns what
  • review cycles for pages and documents
  • where new content should live
  • the KPIs worth tracking
  • a 90 day plan for putting it in place

Who is it for?

Internal communications and intranet managers running a SharePoint or Omnia intranet, whether you are planning a new one or tidying up one that has been live for a while.

Can you help us put it in place?

Yes. We run governance as part of our intranet projects and as a separate piece of work for existing intranets, covering owners, review dates, permissions and training for editors.

What it is like to work with us.

“ThinkShare were a delight to work with and supported us every step of the way with great client service and strong technical expertise.”

Grace TimperleyInternal Communications & Engagement Specialist, Shelter

“Working with ThinkShare on the creation and implementation of Cobalt Connect can only be described as a dream.”

Craig MilliganDigital Project Manager, Cobalt Housing

“Their approach to understanding our organisation, values, goals and challenges, helped them deliver on our brief with excellent communications and support throughout.”

Sheila HanneyHead of Staff Development, Policy and Practice, Key and Community Lifestyles

Case studies we have delivered.

85% of colleagues in week one

Cobalt Connect, a SharePoint intranet for Cobalt Housing that is easy to maintain, visited by 85% of colleagues in its first week.

Read the Cobalt Housing case study

Modern SharePoint, mostly out of the box

Shelter moved from a 2016 SharePoint intranet to modern SharePoint, mostly out of the box, with retention labels and policies keeping content governed.

Read the Shelter case study

Talk to our intranet team.

Tell us what you are working on and we will come back to you within one working day to arrange a call.