85% of colleagues in week one
Cobalt Connect was visited by 85% of Cobalt Housing colleagues in its first week, the kind of adoption figure analytics lets you track and build on.
Intranet analytics
Know how your intranet is used, and improve it every month.
We set up and manage the analytics for your SharePoint intranet, showing what people engage with, where they drop off and what they search for. Each month we turn that into an insight report and make the improvements it points to, so the intranet does not go stale after launch.
What we do
Analytics alongside the rest of your intranet support.
The analytics service works on its own or as part of a wider arrangement for looking after your intranet. These related services pick up the work the data points to.
Intranet managed service
Content, maintenance and governance handled for you, with analytics driving the priorities.
Intranet support
Help with content, fixes and new features when the reports show something needs changing.
Intranet review
A one-off, in-depth review of your intranet's structure, content and performance.
Viva Insights
One of the tools we use to understand how people work and use the intranet.
SharePoint knowledge management
Make it easier for people to find what they need when search data shows they are struggling.
SharePoint intranets
Design, build and launch a SharePoint intranet, with analytics set up from day one.
Monthly
insight reports as standard
Quarterly
deep-dive reviews of intranet performance
Annually
benchmarking against previous years
How we work
How the analytics service works.
01
Set up
We agree the metrics that matter to your goals and set up the analytics framework, using SharePoint analytics, Viva Insights and other tools where appropriate.
02
Measure
We track page views, unique visitors, search queries, content engagement, navigation patterns and adoption across departments, with live dashboards you can check at any time.
03
Report
Monthly insight reports rather than raw data, plus quarterly deep dives and annual benchmarking.
04
Improve
We act on the findings: improving navigation, consolidating underperforming content, tuning search, redesigning high-traffic pages or running adoption campaigns.
Client feedback
What it is like to work with us.
“ThinkShare were a delight to work with and supported us every step of the way with great client service and strong technical expertise.”
“Working with ThinkShare on the creation and implementation of Cobalt Connect can only be described as a dream.”
Case studies
Case studies we have delivered.
Read the Cobalt Housing case study
An out of the box intranet in 1 month
An out of the box SharePoint intranet delivered for Youth Futures Foundation in 1 month.
FAQ
Frequently asked questions.
What analytics do you track?
Page views, unique visitors, search queries, content engagement, navigation patterns and adoption rates across departments, tailored to what matters most for your organisation's goals.
What tools do you use for SharePoint analytics?
A combination of Microsoft Viva Insights, SharePoint's built-in analytics and third-party tools where appropriate. We set everything up and manage it, and deliver insight reports rather than raw data.
How often do we receive reports?
Monthly insight reports as standard, with quarterly deep-dive reviews and annual benchmarking, plus live dashboards you can check at any time.
What kinds of improvements do you make?
Based on the data we might improve navigation, consolidate underperforming content, improve search configuration, redesign high-traffic pages or run communication campaigns to drive adoption of under-used features.
Talk to us about intranet analytics.
Tell us what you are working on and we will come back to you within one working day to arrange a call.