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Privacy Policy

Last Modified: September 3, 2025

ThinkShare is committed to protecting your privacy. This Privacy Policy applies to the personal data we collect and process in the course of our business. We are the controller of your personal data. For more information on controllers and their responsibilities please see the ICO guidance on data protection principles, definitions, and key terms.

This Privacy Notice tells you what to expect us to do with your personal information.

Contact Details
Post
8-10 Corn Exchange Road, Stirling, Stirlingshire, FK8 1HX, GB
Telephone
01786 595 005
Email
Hello@thinkshare.co.uk


What information we collect, use, and why
We collect or use the following information to provide and improve products and services for clients:
Names and contact details
Occupation
Usage data (including information about how you interact with and use our website, products and services)
Records of meetings and decisions
Website user information

We collect or use the following personal information for the operation of client or customer accounts:
Names and contact details
Purchase or service history
Marketing preferences
Technical data, including information about browser and operating systems

We collect or use the following personal information for information updates or marketing purposes:
Names and contact details
Marketing preferences
Purchase or account history
Website and app user journey information

Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
ThinkShare needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
ThinkShare needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
This site uses cookies to improve your experience and analyse traffic. See our Privacy Policy for details. If you decline, we’ll save one cookie to remember your choice.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Opting Out of Cookies
If you want to opt out of advertising or analytics cookies, or other cookies that are not necessary for the performance of the website, you may do so by accessing our Cookie Settings below.

Where we get personal information from
Directly from you.
We retain personal information only for as long a necessary to fulfil the purposes for which it was collected as stated above. 


For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

Data Category Purpose Retention Period
Contact form submission Responding to enquiries 12 months
Newsletter subscriptions Marketing communications Until unsubscribed plus 6 months
Customer Account Data Service Provision Duration of account plus 6 months
Website Analytics Site performance and user experience 18 months

How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.