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Process automation

Repetitive processes automated across your systems.

We map your processes, find where automation will save time and build flows that connect Microsoft 365, third party apps and your internal systems. Approvals, system integration and reporting are where we usually start.

What we do

Automation from process map to monitoring.

Workflow design, system integration and ongoing monitoring are the three parts of the service. Once flows are live we track performance, find bottlenecks and refine them so they keep doing their job.

Power Automate

The Microsoft tool we use to build most of your flows.

Power Automate

Power Apps

Apps that capture data and kick off automated processes.

Power Apps development

Power Platform strategy

A roadmap for which processes to automate first.

Power Platform strategy

Governance

Controls to keep automations secure and well managed.

Data governance and compliance

Power BI

Reporting on the processes you automate.

Power BI

Power Platform support

Fixes and changes when flows or data sources change.

Power Platform support

2 to 4 weeks

for a simple Power Automate flow

8 to 16 weeks

for complex automation or full legacy modernisation

33 ships

sending instant defect notifications through a flow we built for CalMac

How we work

How an automation project runs.

01

Discovery

Workshops to map your processes, find the pain points and agree which automations and integrations to build first.
02

Design

Flow designs, integration plans and security and governance considerations agreed with you.
03

Build

We build the flows on Power Platform, using Dataverse where needed, and test them with your team.
04

Train

Training and documentation for the people who own each process.
05

Go live

We deploy the flows, monitor performance through the first weeks and refine anything that slows down.

Client feedback

What it is like to work with us.

“We now have instant access to any new defects, greatly increasing our ability to react and deal with defects.”

Stewart MairFleet Technical Reliability Operations Manager, CalMac

“Their approach to understanding our organisation, values, goals and challenges, helped them deliver on our brief with excellent communications and support throughout.”

Sheila HanneyHead of Staff Development, Policy and Practice, Key and Community Lifestyles

Case studies

Case studies we have delivered.

Vacancies fed in from Workday

Nadara's intranet shows Workday vacancies pulled in through Power Automate, so staff across the merged business see open roles in one place.

Read the Nadara case study

Defects routed automatically

CalMac's defect app uses Power Automate to send instant notifications to the right people across 33 ships, with an auditable trail for every defect.

Read the CalMac case study

FAQ

Frequently asked questions.

Which processes are good candidates for automation?

Approvals, notifications, data collection, reporting and hand offs between systems, anything repetitive that people currently rekey or chase.

Can you connect systems outside Microsoft 365?

Yes. Our automations connect Microsoft 365, third party apps and internal systems.

What happens after the flows go live?

We track performance, identify bottlenecks and refine the automations, and support is available if you want us to keep looking after them.

How long does an automation project take?

A simple flow takes 2 to 4 weeks. Complex automation takes 8 to 16 weeks, and we confirm the timeline after discovery.

Talk to our automation team.

Tell us what you are working on and we will come back to you within one working day to arrange a call.