Defect reporting across a ferry fleet
A defect management app for CalMac using Power Apps, Power Automate, SharePoint lists and Power BI, with instant notifications, an auditable defect trail and trend analysis for predictive maintenance.
Public sector
Microsoft AI and SharePoint for public services.
We help councils, NHS trusts, government bodies and other public sector organisations use Microsoft AI, Power Platform and SharePoint to improve services and cut costs. Our work in the sector includes transport operators and housing associations, integrating new solutions with the systems you already run.
What we do
AI and digital services for the public sector.
Public sector projects have to fit existing systems, budgets and governance rules. These are the services we offer, each built around your own data and processes.
AI strategy and consulting
An assessment of your current capabilities and where AI in Azure and Copilot would help first.
Custom AI solutions
AI models and solutions designed and built for your use cases, such as predictive analytics.
AI data analysis
Information from different systems brought together into one source of truth, with analytics on what matters.
AI customer service
AI that works with your existing customer service platforms and reflects your organisation's voice.
Intranets
SharePoint and branded intranets that connect staff across sites, depots and offices.
AI readiness
A check of your data, permissions and governance before you roll out Copilot or AI agents.
33 ships
and 1,700 employees using the defect app we built for CalMac
85%
of Cobalt Housing colleagues visited their new intranet in its first week
2 hours
for our Copilot readiness workshop
How we work
How a public sector project runs.
01
Discovery
We assess your current systems and capabilities, identify where AI and automation would help and look ahead at what you will need next.
02
Design
We design the solution and how it integrates with your existing systems and workflows, including security and governance.
03
Build
We build and test the solution in your tenant, bringing data together from the systems it needs so there is a single source of truth.
04
Train
Training for staff and administrators so the solution is used properly and supported internally.
05
Go live
We roll out with as little disruption as possible and keep refining the analytics and models as your needs change.
Client feedback
What it is like to work with us.
“We now have instant access to any new defects, greatly increasing our ability to react and deal with defects.”
“Working with ThinkShare on the creation and implementation of Cobalt Connect can only be described as a dream.”
Case studies
Case studies we have delivered.
Read the CalMac case study
An intranet for a housing association
Cobalt Connect, a SharePoint intranet for Cobalt Housing that is easy to maintain, visited by 85% of colleagues in its first week.
FAQ
Frequently asked questions.
What kinds of public sector organisations do you work with?
Councils, NHS trusts, government bodies, transport operators and housing associations, among others.
Can new solutions work with our existing systems?
Yes. We design the integration with your current systems and workflows as part of the project, so the rollout causes as little disruption as possible.
Where should we start with AI?
With an assessment of your current capabilities and data. We identify where AI would help first and put together a plan before anything is built.
Do you work outside AI?
Yes. We also build intranets, Power Platform apps and SharePoint solutions for the public sector.
Talk to us about your public sector project.
Tell us what you are working on and we will come back to you within one working day to arrange a call.