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AI Enabled Customer Service
Enhance customer interactions, maintain consistency with your brand identity, and improve overall service efficiency.
Establish a governance and security framework that ensures responsible use of AI
From policy creation to technical safeguards, we will ensure your AI solutions are ethical, secure and auditable.
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At ThinkShare we have over 20 years of experience delivering Microsoft solutions for an array of businesses. Our structured approach ensures your project meets your business objectives and drives user adoption.
We start by understanding your businesses challenges, processes and desirable outcomes. We conduct workshops to identify pain points, requirements gathering and opportunity exploration to roadmap your AI solution.
Utilising the insights from the Discovery phase, we will design a solution architecture that aligns with your business's needs and the best practices, which includes integration plans, and security and governance frameworks.
Our experts will configure and develop your solution using the AI product chosen and Microsoft Dataverse as required.
Once we are ready to go live we will test the solution with your team. We will make necessary refinements to ensure the solution performs as expected. Once we deploy the solution into your environment we will support your users during the transition through training, documentation and support to ensure a smooth adoption.
Safeguard your AI investments with robust governance and security.
Enhance customer interactions, maintain consistency with your brand identity, and improve overall service efficiency.
Consolidate information from various systems, allowing you eliminate data silos and provide a single source of truth.
We will evaluate your current capabilities and identify opportunities for AI adoption within your organisation.
Create customised AI solutions and ensure models are aligned with your organisations needs.