/Coworking-19.jpg?width=700&name=Coworking-19.jpg)
AI Enabled Customer Service
Enhance customer interactions, maintain consistency with your brand identity, and improve overall service efficiency.
From answering employee queries to automating routine tasks, custom agents can deliver a better user experience and productivity insights.
Not all AI tools can meet your unique requirements. Our approach ensures your AI agents are trained on your data, aligned with your processes, and integrated with your existing systems.
We work with you to identify high-impact use cases and define your agent’s capabilities.
Connect your AI agent to internal systems, knowledge bases, and third-party tools for richer responses.
Monitor performance, gather feedback, and refine your agent to keep it relevant and effective.
At ThinkShare we have over 20 years of experience delivering Microsoft solutions for an array of businesses. Our structured approach ensures your project meets your business objectives and drives user adoption.
We start by understanding your businesses challenges, processes and desirable outcomes. We conduct workshops to identify pain points, requirements gathering and opportunity exploration to roadmap your AI solution.
Utilising the insights from the Discovery phase, we will design a solution architecture that aligns with your business's needs and the best practices, which includes integration plans, and security and governance frameworks.
Our experts will configure and develop your solution using the AI product chosen and Microsoft Dataverse as required.
Once we are ready to go live we will test the solution with your team. We will make necessary refinements to ensure the solution performs as expected. Once we deploy the solution into your environment we will support your users during the transition through training, documentation and support to ensure a smooth adoption.
Let us create an AI agent that woks the way you do. Speak to our team today.
Enhance customer interactions, maintain consistency with your brand identity, and improve overall service efficiency.
Consolidate information from various systems, allowing you eliminate data silos and provide a single source of truth.
We will evaluate your current capabilities and identify opportunities for AI adoption within your organisation.
Create customised AI solutions and ensure models are aligned with your organisations needs.