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AI Enabled Customer Service
Enhance customer interactions, maintain consistency with your brand identity, and improve overall service efficiency.
Build out-of-the-box AI applications, customisable APIs and models.
Quickly build, train and deploy generative AI models within your workload, transforming your organisational needs, enhancing employee satisfaction and driving innovation.
Our consultants have extensive experience with AI, ensuring you receive the best advice and strategies.
We work closely with you to develop bespoke AI models and solutions that align with your specific objectives.
From initial concept to deployment and beyond, we provide continuous support throughout your AI journey.
Harness the power of Azure AI Studio to rapidly prototype, test, and deploy AI models that can transform your business.
At ThinkShare we have over 20 years of experience creating various Microsoft solutions for an array of businesses. Within this time, we have created a tried and tested process to ensure your solution only brings success.
The discovery phase is where we listen to your challenges and understand what issues users are facing. We invite stakeholders from around the business to hear how they are currently using the system, challenges they have and what they would like to see from the new system.
All feedback and comments will be collated into a document to detail all the findings and to inform what solution will be required meet those needs.
Depending on your project, we will design the solution so you get an idea what the end product will look like and how it will perform for your business. You will get an opportunity to review this and to make any amends before we move forward into build.
We then move forward to the creation of the new solution, reflecting the designs and comments made throughout the process to date. Once build is complete, there will be a further opportunity to review and make any final amends before testing can begin.
This is the best part of the process as we then get to release the new solution to your users. They get an opportunity to get hands on with the new system to ensure it works for you business. We remain heavily involved in this process so we can fix any issues which may arise.
We also offer training on the solution to your own internal staff who then become Product Champions and can troubleshoot any issues internally. This means you are empowered to take ownership of your system and ensure a successful roll-out and adoption across your organisation.
The applications have been well received by the crew, which they have found easy to use and this allows them to provide up to date reports to the appropriate Technical Manager or Superintendent.
It's given us peace of mind that our Power Apps are running smoothly and we've been able to develop our solutions further with their expertise.
The applications have been well received by the crew, which they have found easy to use and this allows them to provide up to date reports to the appropriate Technical Manager or Superintendent.
It's given us peace of mind that our Power Apps are running smoothly and we've been able to develop our solutions further with their expertise.
Prepare your business for AI and start improving the way your organisation performs. With our two Hour Readiness Workshop we will detail what you need to do to be in the best position for a Copilot rollout.
Enhance customer interactions, maintain consistency with your brand identity, and improve overall service efficiency.
Consolidate information from various systems, allowing you eliminate data silos and provide a single source of truth.
We will evaluate your current capabilities and identify opportunities for AI adoption within your organisation.
Create customised AI solutions and ensure models are aligned with your organisations needs.