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Dynamics support

Dynamics support that goes past break-fix.

Our Dynamics consultants handle user queries, configuration changes, performance tuning and roadmap planning across your CRM, finance and operations modules. We work as an extension of your team, so the system keeps up as you add tools and change the way you work.

Talk to us about support See what support includes

What support includes

Troubleshooting, optimisation and planning.

Support covers the day to day issues and the improvements that stop them coming back, from refining forms and workflows to planning upgrades.

Troubleshooting

Experienced Dynamics consultants who understand your environment and resolve issues quickly.

Dynamics 365 support

Optimisation

Forms, workflows and data models refined for usability and performance.

Dynamics development

Managed service

Proactive monitoring and patching if you want the whole environment looked after.

Dynamics managed service

Process automation

Power Platform automation for the repetitive tasks around Dynamics 365.

Process automation

Copilot readiness

A roadmap for adding AI to Dynamics 365, based on how ready your data and people are.

Copilot readiness assessment

Power Platform support

Support for the Power Apps and flows that run alongside Dynamics 365.

Power Platform support

20+ years

of Microsoft experience in the team

2 release waves

from Microsoft each year, planned for as part of support

1 working day

to come back to you after you get in touch

How we work

How the support service works.

01

Onboard

We get to know your Dynamics environment, your business processes and the people who look after it on your side.
02

Resolve

Your users raise queries and issues and our consultants fix them, from configuration changes to performance problems.
03

Optimise

We refine forms, workflows and data models where the same issues keep coming up.
04

Train

Tailored training sessions for your teams improve adoption and reduce the questions that reach IT.
05

Plan

Roadmap planning, feature reviews and upgrade support keep the platform lined up with where the organisation is going.

FAQ

Frequently asked questions.

Which Dynamics modules do you support?

CRM, finance and operations modules, including the customisations and integrations built on them.

Is support only for fixing problems?

No. Alongside troubleshooting we refine forms and workflows, tune performance, train users and plan upgrades and new features with you.

Can you support a system we did not build with you?

Yes. We start by learning how your environment has been set up so we understand it before making changes.

Do you offer a fuller managed service?

Yes. The Dynamics managed service adds proactive monitoring, patching and regular reviews on top of support.

Talk to us about Dynamics support.

Tell us what you are working on and we will come back to you within one working day to arrange a call.