4 articles
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7 August 2025
Customer Journeys in Dynamics 365 Customer Insights
Dynamics 365 Marketing is now Customer Insights - Journeys. Learn how to create customer journeys with triggers, channels, lead scoring and events.
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6 June 2025
Build a Power App from Dynamics Data
How to build a Power App on Dynamics 365 data in Dataverse: canvas or model-driven, licensing, Power Fx CRUD formulas and Dataverse connector flows.
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27 May 2025
Dynamics 365 Key Features and Why It's Right for Your Business
The key features of Dynamics 365 as a CRM, from customisation and Microsoft 365 integration to Power BI reporting and security, and when it is the right choice.
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6 April 2025
Dynamics 365 – Building a Business Case
How to build a Dynamics 365 business case: define the problem, map the solution, quantify benefits and costs, set a timeline and plan for adoption and risk.
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