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Dynamics 365 development

Dynamics 365 built around your processes.

We build custom applications, workflows and extensions inside Dynamics 365, connect it to your legacy systems and third party tools, and give your teams dashboards on the figures they track. Every build follows Microsoft's guidance so it keeps working as Dynamics 365 is updated.

What we do

Development across Dynamics 365 and Power Platform.

Out of the box Dynamics 365 covers a lot, and when it does not fit how you work we build what is missing, from a few custom entities to integrations with systems you have run for years.

Custom applications

Bespoke apps inside your Dynamics 365 tenant, including Power Apps built on Dynamics data.

Power Apps

Automation

Power Automate and Dynamics flows for repetitive tasks, approvals and data moving between systems.

Process automation

Data integration

Connections to legacy platforms, ERP tools and third party APIs for a real-time view of your operations.

Dataverse

Reporting

Power BI dashboards on Dynamics data models, so teams track KPIs without exporting to spreadsheets.

Power BI

Copilot readiness

A look at your data and processes before you add Copilot to Dynamics 365.

Copilot readiness assessment

Dynamics support

Technical and user support once your new features are live.

Dynamics support

2 to 4 weeks

for a simple Power App or Power Automate flow

8 to 16 weeks

for a complex application or full legacy modernisation

20+ years

of Microsoft experience in the team

How we work

How a Dynamics development project runs.

01

Discovery

We talk to people across the business about how they use Dynamics 365 today, what gets in the way and what they want from the change, and collate it into a findings document.
02

Design

We design the solution so you can see how it will look and work, and you review it and ask for changes before any build starts.
03

Build

We build the apps, flows, integrations and reports to the agreed design, then you review the build and ask for final changes before testing.
04

Train

We train your own staff as product champions so they can help colleagues and troubleshoot common issues internally.
05

Go live

We release to your users and stay closely involved so any issues found in the first weeks are fixed quickly.

Client feedback

What it is like to work with us.

“We now have instant access to any new defects, greatly increasing our ability to react and deal with defects.”

Stewart MairFleet Technical Reliability Operations Manager, CalMac

“Their approach to understanding our organisation, values, goals and challenges, helped them deliver on our brief with excellent communications and support throughout.”

Sheila HanneyHead of Staff Development, Policy and Practice, Key and Community Lifestyles

Case studies

Case studies we have delivered.

Power Platform working from shared data

A defect management app for CalMac built with Power Apps, Power Automate, SharePoint lists and Power BI, used across 33 ships with instant notifications and an auditable defect trail.

Read the CalMac case study

An integration built with Power Automate

For Nadara we used Power Automate to bring Workday vacancies into their intranet, so staff see open roles without logging in to another system.

Read the Nadara case study

FAQ

Frequently asked questions.

What kind of development do you do in Dynamics 365?

Custom entities, plug-ins, workflows, integrations and Power Apps built on Dynamics data, across CRM and finance and operations modules.

Can you connect Dynamics 365 to our older systems?

Yes. We connect Dynamics 365 to legacy platforms, ERP tools and third party APIs so information is not re-keyed between systems.

How long does development take?

A simple Power App or Power Automate flow takes 2 to 4 weeks. A complex application or full legacy modernisation takes 8 to 16 weeks, and we give you a timeline once discovery is done.

Who looks after it once it is built?

Your product champions handle day to day questions, and we offer Dynamics support for fixes and further changes.

Talk to our Dynamics team about development.

Tell us what you are working on and we will come back to you within one working day to arrange a call.