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Dynamics Support
We can provide ongoing technical and user assistance to ensure your CRM remains functional, secure and user-friendly.
Streamline operations, enhance your customer service and integrate your legacy systems
We specialise in building custom applications, workflows, and extensions within the Dynamics 365 ecosystem. From CRM enhancements to finance and operations modules, our team works closely with clients to design solutions that reflect their processes, priorities, and performance goals. Every build is scalable, secure, and aligned with Microsoft best practices, ensuring long-term value and seamless integration with your wider Microsoft 365 environment.
We design and develop bespoke applications within your Dynamics 365 tenant to meet your unique business needs.
Utilising Power Automate and Dynamics flows, we streamline repetitive tasks, approvals, and data flows to improve speed and manual effort.
We connect Dynamics with other systems, including legacy platforms, ERP tools and third-party APIs to create a real-time view of your operations.
We build custom dashboards utilising Power BI and Dynamics data models, helping your teams track their KPIs, monitor performance and make informed decisions.
At ThinkShare we have over 20 years of experience creating various Microsoft solutions for an array of businesses. Within this time, we have created a tried and tested process to ensure your solution only brings success.
The discovery phase is where we listen to your challenges and understand what issues users are facing. We invite stakeholders from around the business to hear how they are currently using the system, challenges they have and what they would like to see from the new system.
All feedback and comments will be collated into a document to detail all the findings and to inform what solution will be required meet those needs.
Depending on your project, we will design the solution so you get an idea what the end product will look like and how it will perform for your business. You will get an opportunity to review this and to make any amends before we move forward into build.
We then move forward to the creation of the new solution, reflecting the designs and comments made throughout the process to date. Once build is complete, there will be a further opportunity to review and make any final amends before testing can begin.
This is the best part of the process as we then get to release the new solution to your users. They get an opportunity to get hands on with the new system to ensure it works for you business. We remain heavily involved in this process so we can fix any issues which may arise.
We also offer training on the solution to your own internal staff who then become Product Champions and can troubleshoot any issues internally. This means you are empowered to take ownership of your system and ensure a successful roll-out and adoption across your organisation.
The applications have been well received by the crew, which they have found easy to use and this allows them to provide up to date reports to the appropriate Technical Manager or Superintendent.
It's given us peace of mind that our Power Apps are running smoothly and we've been able to develop our solutions further with their expertise.
The applications have been well received by the crew, which they have found easy to use and this allows them to provide up to date reports to the appropriate Technical Manager or Superintendent.
It's given us peace of mind that our Power Apps are running smoothly and we've been able to develop our solutions further with their expertise.
If you're ready to enhance your Dynamics 365 environment, we'd love to help. Contact ThinkShare to explore how our Dynamics Development Services can support your digital transformation, improve operational efficiency, and deliver measurable results. Let's build more intelligent systems together.
We can provide ongoing technical and user assistance to ensure your CRM remains functional, secure and user-friendly.
We can provide insight into your company, creating a roadmap that aligns with your goals, and organisational readiness.
Whether you're streamlining operations, enhancing customer engagement, or integrating legacy systems, we deliver tailored solutions that drive efficiency, insight, and growth.
We can utilise the Power Platform to streamline and automate repetitive business processes and increase your organisations efficiency.